Have a question about your online semaglutide prescription, refills, or billing?

Use this page to contact our support team. We’ll get back to you within 24 hours.

7AM - 7PM 7 DAYS PER WEEK

Email: [email protected]

Call or Text: 1-888-503-8488

For most messages we respond within 24 hours during regular business days.

Doctors

Our licensed clinicians provide telehealth-based semaglutide treatment and long-term GLP-1 weight loss support

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Dr. Joshua David

Phone: 1-888-503-8488

Email: [email protected]

Ashley Leach, NP

Phone: 1-888-503-8488

Email: [email protected]

Our licensed clinicians provide personalized semaglutide and GLP-1 weight loss care through secure telehealth visits, focusing on safe, evidence-based treatment.

Pharmacy

We partner with a licensed, US-based pharmacy to fill your semaglutide prescription and ship medications directly to your home where permitted by state law.

Partel Pharmacy

Address: 5835 S. Eastern Ave #101

Las Vegas, NV 89119

Phone: 702-791-3800

Fax: 702-791-3630Address:

The pharmacy processes your semaglutide refill requests once they are approved by your clinician. For questions about shipping times, tracking, or refills, contact Partell Pharmacy directly using the information above.

Our clinicians follow applicable state telehealth and prescribing laws for GLP-1 weight loss medications, including semaglutide. For medical emergencies, call 911 or go to the nearest emergency room. Do not use this contact page for urgent medical issues.

Start Free Health Intake

No appointments. No pressure. Just clear, provider-guided care.

5-10 minutes. No payment required.

Or reach us directly:

Call or Text:

1-888-503-8488

Available 7 Days a Week / 7:00 AM – 7:00 PM PST

Frequently Asked Questions

How do I contact support about my semaglutide prescription?

You can email us at [email protected], text us at 1-888-503-8488, or use the contact form on this page.

How long does it take to get a response?

We aim to respond to all messages within 1 hour on regular business days, but is often much faster

How do I request a semaglutide refill?

Request a refill by calling or clicking the link at the bottom of this page

Who do I contact about billing or subscription questions?

For billing or subscription questions, contact our support team at [email protected] or text 1-888-503-8488.

Have More Questions?

Our care coordinators are here to help you understand your options and guide you through the process—no pressure.

Book with a Care Coordinator

Schedule a free 15-minute call with our care team to discuss your options before starting your health intake.

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